media training_
crisis training_
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A media service of
The Brack Group,
Charleston, SC
843.670.3996


Tips for dealing with the media

The Media Training Center's communications specialists believe the press is becoming more intrusive in the rush to get stories. Often, businesses and organizations get caught in a crossfire of sloppy reporting, misleading information and inaccuracies.

The following common-sense "rules of engagement" for dealing with the media have been tested and proven in our 60-plus years of experience with the press:

1. Don't lie. Ever.

2. You don't have to answer every question you're asked.

3. Think. Think before you answer anything. A corollary: Have a clear goal in mind before you answer anything.

4. Don't lose your cool. If you do, the media won't forget - it will show a video clip or photo of how you lost your cool over and over and over.

5. If you're wrong, admit it. If you're happy, be it. If you're hurt, show it.

6. Answer only the question that you want.

7. Assume everything is "on the record."

8. Stick to your story. Don't improvise.

9. Don't run your mouth. Be concise and to-the-point. Often, less is more.

10. Always think of the future. Don't burn your bridges with reporters.

For other tips on dealing with advertising, online campaigns and more, visit The Brack Group.

© Andrew C. Brack

Eye-opening training

"The training we received from The Brack Group was extremely eye-opening. They provided real-world instances where our company would need a communication plan and offered suggestions on how to handle those situations.

"The seminar was tailored to our company's needs which made it that much more effective. After the training, we were ready to begin preparing a communication plan of our own. Now we can prepare for a crisis before it happens."

-- Theresa Giordano, Keystone Homes, Augusta, GA

Copyright 2011, The Brack Group, Charleston, S.C. All rights reserved.